PSA Grading Tips Tricks and Frequently Asked Questions
Last Updated March 30, 2021.
We receive a lot of questions about card grading, so we wanted to list some of the more frequently asked questions here. If you have any additional questions, please feel free to email firstname.lastname@example.org
Q1. What type of holders should I use to package my cards?
A1. PSA recommends using 3" by 4 1/2" semi-rigid holders. We have used Ultra Pro, BCW and Cardboard Gold brands and found that they are all high quality.
Q2. I can't find the right size semi-rigid holders. What should I do?
A2. We will accept cards in any holder and transfer your cards over to semi-rigid holders for you.
Q3. I have cards from multiple service levels to submit. What do I do?
A3. For the Value services ($22 to $27 per card), you must submit a separate form for each set of years that you would like to submit. The year ranges are Pre 1971, 1972 to 2017 and 2018 to present. For Regular service and faster, you can submit cards from all different years all on one form per service level (Regular, Express, etc.).
Q4. Is there a minimum or maximum number of cards I can submit on each service level?
A4. No, you can submit 1 card at a time or as many cards as you would like.
Q5. What happens if PSA raises their prices?
A5. We will always have current pricing listed in the submission form on our website. Once you submit your cards, you are locked in to this price even if there is a PSA price increase. We encourage customers to drop off cards frequently.
Q6. When do I pay for my grading?
A6. You do not pay until you pick up your cards. This way your money is not tied up for months.
Q7. How do I check the status of my order?
A7. We offer an online check where you can see the status of your orders. This is updated multiple times per day, so you can be sure that the information there is current.
Q8. When will my cards be completed?
A8. PSA is currently delayed with grading. They also do not grade cards in the order they were received which makes it much harder to predict when a specific order will come back. These are the approximate turnaround times as of March 2021.
Current Turnaround Time (door to door)
|About 3 weeks|
|About 3 weeks|
Service suspended by PSA as of March 30, 2021
|Regular||Service suspended by PSA as of March 30, 2021|
|Value||Service suspended by PSA as of March 30, 2021|
Q9. I see others advertise that my cards can come back quicker. Is that true?
A9. No. We submit cards weekly, so we are not hanging on to them delaying the start of the grading process. We are an authorized PSA dealer that receives turnaround times that are faster then the public. Anyone that claims that have a special deal at PSA beyond that is not being honest.
Q10. If I have a basketball or hockey card that is 2017-18, which service level should it go on?
A10. This would count as a 2017 card. It should go on the 1972-2017 service.
Q11. Can I have Pokemon, Magic or Yu-gi-oh cards graded?
A11. Yes, they can be graded. They should be submitted on their own forms separate from sports cards.
Q12. I have a card graded by another grading company (BGS, SGC, etc.)? How do I get it graded by PSA?
A12. You have two options. First, crack the card of the case and submit it along with all of your other cards. Second, leave it in the existing case and submit for a crossover service, optionally with a minimum grade. For example, if you have a card that is graded BGS 9, you can submit it in the BGS 9 holder. If you specify a minimum grade of a 9, the card will come back in a PSA 9 or PSA 10 holder if it meets that grade. If not, it will be returned in the original BGS 9 holder. You can submit at any service level and pay the grading fee regardless if your card is crossed over to a PSA holder or not. Update: PSA has suspended the crossover service as of March 1, 2021.
Q13. I have a damaged PSA case. Can I get the card recased?
A13. Yes, as long as the card is not damaged. The cost is $30 for cards valued up to $5000 and $40 for cards valued at over $5000 (or cards you want back faster).
Q14. I received a card that was mislabeled. Can this be fixed?
A14. Yes, fill out a form and indicate that the card was mislabeled. There is no charge for this service.
Q15. I have an in person autographed card that I would like to have graded. Will PSA do this?
A15. Yes, but it can be expensive and varies based on the player. Email email@example.com for pricing. Update: This service has been suspended by PSA unless you submit at the Super Express level or higher as of March 30th.
Q16. What should I put down for the declared value of my card?
A16. This is really the value that you would like your card insured for. We have never had a card lost, but have had three inexpensive cards (out of tens of thousands) damaged while being out into cases by PSA. In those cases the customer received the full value of the card back.
Q17. What is an upcharge?
A17. If you declare the value of a card as $500 and submit it on the Value service (which as a maximum value of $500 per card) and it comes back as a PSA 10 that is valued at $2000, you would be charged for the card at the $2000 service level (currently $175). One way to think about this is that you now have a $2000 card instead of the $500 card you thought you had, so the extra money is worth it.
Q18. Why should I graded my cards with you instead of myself or someone else?
A18. Here are some reasons:
1. We are often less expensive if you are submitting under 100 cards at a time.
2. We handle all of the packaging, paperwork and shipping for you.
3. You can drop off and pick up your cards at the shop, seven days a week. You don't have to worry about shipping someone your cards. We do accept cards by mail if you would prefer to ship your cards to us or if you are not local.
4. We are a PSA authorized dealer. We are the only brick and mortar store in Minnesota that is an authorized PSA dealer.
5. You can check the status of your order online. No need to call, email, text your submitter to see where your cards are.
Q19. How do I do I can trust you? How do I know I will receive my cards back?
A19. We have sent tens of thousands of cards to PSA and have never had an issue. We will give you a copy of your submission form and encourage you to take pictures of your cards, write down serial numbers and anything else you would like to do to feel comfortable.
Q20. What does it mean that PSA is no longer offering the Value, Economy, Regular and Express levels of service.
A20. As of March 30th, 2021, PSA is only offering the Super Express and higher levels of service. This means that it will cost you $350 per card minimum to have cards graded right now. This is not practical for 99% of the cards out there. PSA did this in order to catchup on all of the cards that they are behind on grading, This is good news if you have cards waiting to be graded, but bad news if you are looking to submit cards now. We will post updates once the other service levels start to be offered again.
Q21. What if I recently sent cards to you to be graded? Are they affected by the PSA suspension of services?
A21. Any cards dropped off on or before March 25th, should be at PSA. You can check for sure using our online order status check, If your cards were received after that, we will be contacting you to pick your cards up. We apologize for any inconvenience this caused. No PSA Authorized Dealers had any advanced knowledge of this change and we were all caught by surprise.